Use analytics to understand what visitors ask, which conversations create leads, where the chatbot needs more knowledge, and how the assistant performs over time.
Transcript views help operators inspect visitor messages, assistant replies, attachments, and handoff context.
Lead records, contact fields, followups, funnels, and cohorts help teams understand which conversations are useful.
Knowledge gaps and generated FAQs support ongoing tuning.
OrhanAI works best when the website, approved sources, and setup answers describe the business clearly. When the bot lacks enough context, fallback and handoff paths keep the conversation honest.
Unanswered questions show where your website or approved knowledge needs more detail.
Lead and conversation views help connect chatbot activity to team follow up.
Usage, costs, and scheduled reports help owners monitor chatbot activity after launch.
