Test
Playground
Use /dashboard/chatbots/[id]/playground to ask real visitor questions, verify source backed answers, check fallback behavior, and confirm lead collection before public launch.
Checklist
Launch checklist
Runtime flow
The generated flow must validate for playground and widget turns.
Training ready
At least one source should complete and produce searchable knowledge chunks.
Domain access
Add allowed domains or explicitly allow any domain before publishing.
Playground proof
Test real visitor questions, fallback behavior, sources, and lead collection.
Publish status
Draft and archived AI Agents are never served by public widget APIs.
Admin pause
A super admin pause blocks config, chat, and lead APIs until resumed.
Status
Publish states
- Draft and archived AI Agents are not served by public widget APIs.
- Published AI Agents still require domain access and plan checks.
- Admin paused AI Agents return a safe temporarily paused message.
- Owners cannot bypass a super admin pause from the dashboard.
Flow
Runtime flow
AI Agent embed code and widget setup
Customize the AI Agent widget, configure allowed domains, copy the embed code, and verify the live website AI Agent on desktop and mobile.