Sources
Source types
Plain text
Paste approved policies, FAQs, product notes, service details, or internal support instructions.
Manual Q&A
Add verified question and answer pairs for exact answers or gaps found in analytics.
Website URL
Crawl one public page, or crawl same site pages within safety caps.
Sitemap URL
Crawl approved sitemap pages within the workspace safety cap.
PDF, DOCX, TXT, CSV, media
Upload documents, images, audio, or video for extraction and embeddings. File size is controlled by global upload safety caps.
Blocked targets
Local and private network URLs are blocked. Use public http or https pages only.
Website
Train on website content
- Use website crawl sources for public pages that answer visitor questions directly.
- Use manual Q&A for exact answers that are missing from the website or need controlled wording.
- Use file and document sources for policies, menus, service guides, product sheets, and support material that should not be copied into a web page yet.
- Review source references in conversations so weak pages can be rewritten or replaced.
Manage
Source management
- Add one source type at a time from the training page.
- Review source status, character count, chunk count, crawl pages, and errors.
- Retrain stale sources after source content changes.
- Delete old sources when answers should no longer use that knowledge.
Safety
Operational safety limits
Training uses global upload and crawler safety caps. Website crawlers reject local and private network targets.
Quality
Quality tips
Use manual Q&A for exact gaps found in analytics. Prefer public help pages and clean policy documents over noisy source material.
Test and publish
Use the playground, verify launch checks, publish only when ready, and understand blocked public states.